I. ROD WARRANTY POLICY
Temple Reef rods are covered by a warranty against defects in workmanship and materials for the lifetime of the rod to the original retail purchaser. Temple Reef’s sole obligation under this Limited Lifetime Warranty is to repair or replace at Temple Reef’s discretion, a defective rod at no cost to the original retail purchaser other than the cost of packing, insuring and shipping the rod to Temple Reef. Should we decide to replace the damaged product but no longer offer that model, we will replace it with what we determine to be the closest comparable model from our current product line.
II. DEFECT REPLACEMENT
Temple Reef will replace a defective rod at its discretion. A rod will be deemed defective if damage occurs at the “Red Zone”, please see Appendix A depicting “Red Zone” for the different type of rods.
Temple Reef will replace part or the whole rod at its discretion, at no cost.
Should the rod model be no longer available in our inventory or if it has been discontinued, it will be replaced with what we determine to be the closest comparable model from our current line.
Defect replacements can only be made within 6 months from date of purchase and claimed in accordance with item – IV MAKING CLAIMS. (see below)
Any damage outside the “Red Zone” can be replaced with our “NO QUESTIONS ASKED REPLACEMENT” policy stipulated in item III.
III. NO QUESTIONS ASKED REPLACEMENT
Damage occurring due to user accidents, resulting in breakage of the blank can be replaced one time only to the original retail purchaser at 50% of the prevailing retail price plus shipping and handling costs.
Should the rod model be no longer available in our inventory or if it has been discontinued, it will be replaced with what we determine to be the closest comparable model from our current product line.
IV. MAKING A CLAIM
Claims can be made at any authorized Temple Reef dealer or you may contact us at firstname.lastname@example.org, please indicate the series and model of the rod, a copy of the purchase receipt and photographs of the entire rod clearly displayed in its entirety including all the broken sections, and close ups of the break areas.
A description of the events that happened to cause the break is also required. If the breakage took place during fishing, details of the jig weight, lure weight, fish size and method of rod use etc are required.
Temple Reef retains its full discretion in respect of all replacement warranties and claims. Un-documented and spurious claims without the required standards of evidence will not be entertained.
Under no circumstances will Temple Reef be held liable for incidental or consequential damages due to breach of this warranty or any other warranties implied by law.
BUTT JOINT JIGGING ROD – MONSTRO
ONE PIECE JIGGING ROD – RAMPAGE / R JIGGER
LIGHT JIGGING ROD – MYTHO MICRO / MYTHO LIGHT JIGGER / MYTHO PLUS
3/4 JOINT JIGGING ROD – INNOVATE
BUTT JOINT SLOW PITCH JIGGING ROD – LEVITATE / GRAVITATE / ELEVATE
BUTT JOINT CASTING RODS – GT EXPLORER / RONIN / BLACK DEVIL / REEFER / BIG BERTY / STEALTH STK
BAITCASTING ROD – METAL JACKER SHOOTER
BUTT JOINT CASTING ROD – METAL JACKET
ONE PIECE SPINNING ROD – VORTEX / SPECTRE
2 PIECES ROD (MID JOINT) – GRAND OPUS